Try it for 90 days
If the lantern isn't right for you, send it back within 90 days of delivery and we'll refund what you paid for it.
How to return
- Email support@solaremergencylantern.com with your order number.
- We reply within 24 hours on business days with the return address.
- Send the lantern and its cable back with a tracked service. Return postage is paid by you unless the item arrived damaged or faulty.
- We refund you within 2 business days of receiving it. Your bank usually shows it within 5 to 10 business days.
Bought a bundle?
Return one, two or all of them. Each returned lantern is refunded at the per-lantern price you paid.
Damaged or faulty
Email us with a photo. We'll replace it free or refund you, and you don't need to send it back.
The full terms are in the refund policy.