Refund policy

90-Day Empty Jar Guarantee

Try it for 90 days. If you're not happy for any reason, email us within 90 days of delivery and we'll refund your purchase. You don't need to send the product back, even if the jar is empty.

The guarantee covers one order per customer, up to 3 jars. For orders of more than 3 jars, return any unopened jars and we'll refund them in full.

How to request a refund

1. Email support@sculptivawear.com with your order number.
2. Tell us briefly what didn't work for you. This helps us improve.
3. We'll confirm your refund within 2 business days.

When you'll get your money

Refunds go back to your original payment method. Your bank usually shows the refund within 5-10 business days.

Damaged or wrong items

If your order arrives damaged or isn't what you ordered, email us within 14 days of delivery with a photo and we'll replace it free.

Subscriptions

Every first subscription order is covered by this guarantee. You can cancel future subscription orders anytime (see our Subscription Policy).